399bey Privacy Policy — Your Data Is Fully Secure

1What Types of Data We Collect

When you create an account and use our services on 399bey, we collect certain necessary information. This is done solely to provide you with the best experience and to keep your account secure. We never collect data beyond what is needed.

In addition to the above, when you use the 399bey website or app, certain technical data (such as cookies and session logs) may be collected automatically and used to improve our services.

2How Collected Information Is Used

399bey uses your data only for specific, defined purposes. Our core principles for data use are transparency and accountability. Your data is never shared with third parties for marketing or commercial purposes without your consent.

• To create, verify, and manage your account.
• To process deposits and withdrawals.
• To prevent fraud and money laundering.
• To recommend games based on your preferences.
• To provide customer support services.
• To send relevant bonus and promotional offers (with opt-out option).
• To fulfill legal obligations.
• For responsible gaming monitoring and support.

If you do not wish to receive promotional messages, you can opt out at any time through your account settings or by contacting support.

3How Long Is Data Retained

399bey does not retain your data longer than necessary. As a general rule, data is kept for as long as your account remains active, and for up to 5 years after account closure to meet legal requirements.

• Transaction records: 5 years (in compliance with financial regulations).
• KYC documents: 3 years after account closure.
• Customer support chat: 2 years.
• Gaming history: retained for the lifetime of your account.
• Website logs: 90 days.

4Who Your Data Is Shared With

399bey never sells your personal data. Limited information may be shared with trusted partners solely for operational purposes, and strict confidentiality agreements are in place in every such case.

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, and similar providers to process transactions.
• Game providers: Game session data may be shared with game software providers.
• KYC verification services: Specialized identity verification services are used.
• Government Authorities: Data may be disclosed pursuant to a court order or legal requirement.
• Security Specialists: To assist in fraud detection.

5Cookie Policy

399bey uses cookies on its website and app. Cookies are small text files stored in your browser that help improve our services. We use the following types of cookies:

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages are used most frequently.
• Marketing Cookies: To show relevant ads (opt-out available).

You can delete or disable cookies through your browser settings. However, disabling essential cookies may cause some services to not function properly.

6Your Rights

Under 399bey's Privacy Policy, you have the rights listed below. To exercise any of these rights, please contact our support team.

• Right to Access: You can request to know what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request data deletion after closing your account.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to opt out: You can opt out of marketing communications at any time.
• Right to Data Portability: You can request a copy of the data we hold about you.

7Children's Privacy

399bey strictly does not provide services to anyone under 18. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested in cases of doubt.

Should we receive any data relating to a minor, the associated account will be closed and the data deleted as soon as it is identified.

8Third-Party Services & Links

The 399bey platform integrates third-party game providers, payment gateways, and analytics tools. Each of these services operates under its own privacy policy.

• Third-party game providers operate under their own data policies.
• Payment gateways comply with their own security and privacy standards.
• 399bey is not responsible for the privacy practices of third parties.
• All third-party partners are required to meet our minimum security standards.

9Security Measures

399bey uses industry-standard technology and processes to protect your data. Our security framework is regularly reviewed through third-party audits.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Two-factor authentication (2FA) is available.
• Suspicious login attempts are automatically detected and blocked.
• Database encryption and regular backups are maintained.
• Employee access to data is restricted based on role.

That said, no system is 100% secure. In the event of a data breach, affected users will be notified within 72 hours.

10Changes to This Policy

399bey may update this Privacy Policy from time to time due to business changes, legal updates, or technical improvements. Registered members will be notified in advance of any major changes via email or SMS.

Continued use of 399bey after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

For any privacy-related questions or concerns, please reach out to our support team. We're always here to help.